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  • Site Landing Page loading as Blank

    Overview While changing the page layout and web parts for a site landing page, the page refreshes to be completely blank. You are experiencing issues restoring the page back to a previous page version...

  • Does the Stock Ticker provide real time data?

    Overview You wish to know how often does the Stock Ticker update information - does it display real time data of stock prices, is there a lag etc? Information The stock ticker currently pulls data onc...

  • Content editor tool bar missing for Bonzai Page Templates

    Overview The Content Editor toolbar is missing for Bonzai page templates, or when you try to edit the news page or event page, the styling and formatting of the site is greyed out and not visible. The...

  • My Sites showing error: Failed to retrieve items!

    Overview The My Sites section is not pulling content and showing an error: Failed to retrieve items! When this happens, the browser Console may also indicate the following: BONZAI ERROR: The attempted...

  • Finding and Deleting Inappropriate Comments

    Overview You are experiencing issues with some inappropriate comments on the site that you would like to take down. You require guidance on how to find and remove these comments.   Solution Bonzai doe...

  • Updating the Default Page Layout for Pages Across Different Subsites

    Overview As part of your Bonzai Intranet, you may have different subsites in addition to the main site. This article provides information on changing the default page layout for all new pages across a...

  • Advanced Links to Document Showing "This link has been removed"

    Overview You have a document linked within an Advanced Links Web Part; however, you receive a This link has been removed error message when you access the link. You have confirmed that the document st...