Overview

You want a list of users with access to the Bonzai site and the knowledge base in order to delete any users no longer with the company.

Solution

1. Contact Bonzai Support to request a list of all users with access to the Support portal
2. The support agent will email you an excel file of all the users
3. Follow the instructions in “Delete a User from the Zendesk Support Portal”

<supportagent>

Follow the instructions in this article: How do I export a list of users

Please filter the exported list of users and give the customer only the usernames related to their company.

</supportagent>