Overview The user clicks on the hyperlink for certain subpage and it gets him to a 404 page. Resolution Explore the site contents menu and the Pages folder. Find the page that needs to be shown. Click...
Overview You have configured a new Site Directory Web Part and are getting an error Could not load the Site Directory. Check that the Site Directory feature is enabled when loading the page. You confi...
Overview You are experiencing difficulties logging into Bonzai cloud. You have attempted to reset your password and no password reset email has been received. Information Check to see if your account ...
Overview You are curious why Internet Explorer is having issues with MS Stream on Bonzai Pages. You confirm that MS Stream works in Firefox, Chrome, and Edge. Solution We recommend using Internet Expl...
Overview You need to know how many people are attending or RSVP'ing to meetings. People are able to add events to their outlook calendar. However, you are unable to see how many people have responded ...
Overview You have hundreds of duplicate calendar entries that need to be deleted. You are using Bonzai v2.2.1. Solution Option 1: Access the calendar list, sort by name, shift-click the duplicate entr...
Overview You are experiencing an issue where deleted documents are not automatically removed from the Favorite Documents Web Part. Solution This issue was isolated to earlier releases of the Bonzai...
Overview You want a list of users with access to the Bonzai site and the knowledge base in order to delete any users no longer with the company. Solution Contact Bonzai Support to request a list of al...
Overview You are trying to access the Bonzai site but receiving errors related to the Bonzai CDN site. You are on an on-premise (self-hosted) client. You can ping cdn.bonzaicloud.com from any client m...
Overview You have subsites with many employees. You would like a directory that can filter by location for employees in a particular office. You would also like the same filtering features (e.g. roles...